Parallel Transit has been serving Stratford residents for over 30 years, providing a shared ride service for persons with disabilities who are unable to access Stratford Transit. With well-trained and caring drivers, Parallel Transit will provide a safe and comfortable ride from door-to-door.
The hours of service for Parallel Transit are:
|Monday through Friday||6:20am||9:40pm|
|Public Holidays||See dates below|
Temporary and seasonal service is available to people who only need Parallel Transit for a limited time or during a particular season of the year. We also offer charter service outside of Stratford, seven days a week.
To request a ride, please call 519-271-4000 during office hours. Requests can be made Monday through Friday, 8:00am - 12:00pm and 1:00pm - 7:00pm, and Saturdays 9:00am to 5:00pm. Our offices are closed on Sundays and Public Holidays. As listed below (New Years Day, Good Friday, Victoria Day, Family Day, Canada Day, Civic Holiday, Labour Day, Thanksgiving, Christmas and Boxing Days).
Parallel Transit riders normally request their trips over the telephone. However riders may request a trip by email in either of these two situations:
When you make an email ride request, our staff will contact you the same day to let you know whether the ride you requested is available.
Please refer to our Procedures for Serving Passengers with a Disability.
Attendants accompanying riders will not be charged to ride, to a maximum of one attendant per rider. An attendant may not be a registered Parallel Transit rider.
|March 1 , 2017 onward||Fee|
|1 Way Trip||$2.75/person|
|10 Ride Card - In Town||$25.00/person|
|Charter - In Town||$25.00/hour + $2.75/person|
|Charter Wait Time*||$25.00/hour|
|1 Way Trip - Out of Town||$2.75/person plus $1.30/km|
|30 Day Pass - Adult||$63.00/person|
|30 Day Pass - Senior/Special||$53.00/person|
Applicable taxes are extra.
*For all charters, there is a $25.00 per hour extra wait charge. Mileage is charged for each direction.
The Parallel Transit office is located at 60 Corcoran Street, Stratford. Our office hours of operation are:
For more information, please contact us at 519-271-4000.